Patient Reviews

Are you a patient of Greater Orange County Ear, Nose, Throat – Head & Neck Surgeons Inc.?

Write Us a Google Review!

Google Review

or Tell us your story.

Rating
 Cancel
5 Stars

60 Reviews | Average Rating: 5

5 Stars

Dr. Kao and his staff are awesome! We were quickly given an appointment in an emergency. We were treated respectfully and everyone was so kind. Dr. Kao did a procedure on my husband and explained every detail of what was going on, making us comfortable. You are in good hands with Dr. Kao and his staff.
5 Stars

Thank you for your follow up phone call. It was very special to hear personally from you, listen to your concerns and suggestions for the future.
5 Stars

Dr. Waki and all the other providers are amazing and the front desk girls are wonderful and a formative answering all my questions and squeezing my grandmother in billing department thank you for explaining deductible I have no clue in regards to what goes towards my deductible
5 Stars

Very professional and are always willing to work with your schedule within reason. When I walked In I notice how clean the facility was and how they were following covid protocols. Tracy and Dori were super friendly and sweet when I walked in and made me feel welcomed. Dr Waki also answered all of my questions and made me feel at ease.
5 Stars

The ENT, Dr. Kao is great and kind. I am grateful for him. Brenda in billing goes above and beyond her job. She took care of a billing question that I had and even called me back. She’s the best and I’m grateful that she is a part of their staff.
5 Stars

The ENT, Dr. Kao is great and kind. I am grateful for him. Brenda in billing goes above and beyond her job. She took care of a billing question that I had and even called me back. She’s the best and I’m grateful that she is a part of their staff.
5 Stars

Called the doctors office because of an incident that occurred causing injury to my child. Although our insurance didn’t cover the visit, it was OK because we paid a fee to see Dr. The staff was quite accommodating, and even fit us in as new patients for the same day! Very clean office and quite thorough, and Very patient. The doctor is incredible and very knowledgeable and sharing and even allowed us to ask as many questions we had. Would highly recommend this ENT DOCTOR AND OFFICE. Hats off to you Dr Waki & Staff!
5 Stars

Called the doctors office because of an incident that occurred causing injury to my child. Although our insurance didn’t cover the visit, it was OK because we paid a fee to see Dr. The staff was quite accommodating, and even fit us in as new patients for the same day! Very clean office and quite thorough, and Very patient. The doctor is incredible and very knowledgeable and sharing and even allowed us to ask as many questions we had. Would highly recommend this ENT DOCTOR AND OFFICE. Hats off to you Dr Waki & Staff!
5 Stars

I am a new patient referred to Dr. Kao. His office staff was incredibly efficient and kind on the phone as well. Plan ahead for parking garage. Dr. Kao asks great questions and actually showed me a recent scan, briefly explaining what could be going on. Doctors don’t always take the time to explain things. Dr. Kao used our time well with a good action plan. He was so at ease. I find this brilliant and I felt less nervous with information.. Anyway, I just wanted to speak up with respect to him, and medical professionals in general. These are confusing times.
5 Stars

I am a new patient referred to Dr. Kao. His office staff was incredibly efficient and kind on the phone as well. Plan ahead for parking garage. Dr. Kao asks great questions and actually showed me a recent scan, briefly explaining what could be going on. Doctors don’t always take the time to explain things. Dr. Kao used our time well with a good action plan. He was so at ease. I find this brilliant and I felt less nervous with information.
Page 1 of 6: