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Dr. Sugihara did a fantastic job curing my chronic sinusitis after one year of suffering from the infection with a constant cough. Even the surgery was painless with no bleeding. I highly recommend dr. Sugihara. 5 star review.
First time patient of Dr.Kao after seeing 2 previous ENT, I couldn’t be happier, his patience and bedside manner was amazing, I would highly recommend him to anyone looking for a ENT doctor.
Dr. Waki and Dr. Luu were kind enough to treat me for an ear emergency despite having busy schedules. I cannot be more grateful for their support during such a challenging and confusing time. Both doctors were so patient and kind with me in providing me with information and answering all my questions. Highly recommend!
I had an appointment with Dr. Luu (audiologist) a little over 3 years ago. Her thoroughness was amazing. Fortunately my hearing has stabilized and I have never had to go back to have my aids adjusted or reprogrammed and they have worked perfectly. A couple of weeks ago the receiver (the wire and dome that go into your ear) end came off while putting on a new dome to put in my ear canal. When I contacted their office to ask about my warranty which I thought was 5 years (but was only 3 years) and explained to them what happened they wound up sending me 2 new receivers (1 for each aid) along with batteries, domes and a tool to replace the receiver at no charge to me. Yes they honored the warranty which had recently expired and they were the ones who offered to do this with no requests from me. This was coordinated with Dr. Luu through the Audiology Manager (Trish Le). In checking with outside sources it would have been about a $400-500 cost to me had I had it done somewhere else. To say the least it was FANTASTIC Customer Service!!!
Wonderful experience at Dr.Kao office great staff,clean office and kind thorough attentive doctor,highly recommend.
I came to Dr. Eric Waki’s office (Greater Orange County ENT) for a hearing aid evaluation. I must say I had an awesome experience and came away totally impressed. The staff are friendly, patient and knowledgeable. They took the time to explain the various hearing aids, answered all my questions and guided me to what I believe will be the best one suited for my needs. Thank you
I am so pleased with my recent visit to Dr. Eric Waki's office I just have to share it - When I arrived at the medical office I was very nervous about my procedure; however, the office staff greeted me with kindness and after being escorted to the procedure room I was already feeling less anxious - When Dr. Waki entered the room I suddenly remembered why I chose to return to him as I had been his patient years earlier - I was so happy he had not changed at all; his friendly, but yet professional, personality and mannerisms were just the same and I felt safe in his care once again. The hour procedure went well despite the few stressful moments that required quiet concentration. The procedure ended and Dr. Waki made the entire hour seem like nothing at all due to his expertise. Thank you Dr. Waki!!!
I saw Dr. Kao for an in office ultrasound. He is very patient and caring and makes sure to explain every step and answer all questions. He definitely helped put my mind at ease! No problems with getting an appointment, parking free, easy access to office, and a Covid safe environment!
Dr Waki was so great at helping to find the cause of my problems. He's very knowledgeable and thorough in answering my questions and overall gave me a great experience. He's a Dr that actually shows he cares. I would 100% recommend him.
I Went to see Dr. Sugihara because I was having some ear issues. He was very thorough in explaining what was wrong with my ears. He sent me back for a audio and balance test. The balance and audio test went smoothly . The two audiologist that I worked with were super amazing at doing their jobs. 10/10 would recommend new patients here. Friendly staff , clean office and very thorough at explaining the entire process.
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